Depending on how often you use Dublin Bus - and indeed, on which routes - your opinion of the service and its employees may vary.
However, the picture below will warm your cockles and give you that post-Christmas glow that we're all in need of on this weird in-between week.
Driver Mark Devereux was snapped by passenger Veronica Walsh as he helped a mother and her baby onto his number 16 bus - not only going out of his way to accommodate their buggy, but actually getting out of his seat to hold the chisler as mum folded up the pram.
Everybody on #16 bus is beaming as the driver goes hands on & holds a baby while the boarding mammy folds her buggy ðŸ˜ÂÂÂ? pic.twitter.com/hIljOVTZtb
— Veronica Walsh (@VCurrentAffairs) December 29, 2016
Other customers chimed in, saying that he was 'always friendly' and helpful:
— Sarah Baxter (@sarahabaxter) December 29, 2016
— joan cooke (@joancooke5) December 29, 2016
As it turns out, Devereux has form in this kind of thing as he was awarded 'Dublin's Best Bus Driver' by 98FM earlier this year.
— Jeremy Dixon (@JeremyDixonDJ) December 30, 2016
Now that's what you call keeping up standards. Nice one, Mark.