Primark in the UK, the parent company of Penneys here, has issued a handbook to all its employees, giving them guidelines on making sure their transgender customers are completely comfortable when shopping in their stores.
The handbook gives employees some simple rules and tips for how to ensure that transgender customers will get the best experience possible in the shop, which could prove useful for those who are "in doubt" about the best way to make them feel comfortable.
The handout, which was shared with Pink News and confirmed to be genuine by Primark, states "Customers should be comfortable when they try anything on so transgender people may use whichever fitting room they choose. When in doubt it's pretty easy to know what to do - just give the same level of great service to everyone!".
A spokesperson for the company stated that "it is Primark policy to allow all transgender customers to use the fitting rooms of their choice in Primark stores. As you can imagine all our staff are trained on this".