Behind the scenes of a company that tracks down luxury second-hand items, going the extra mile to hunt down the exact handbags, watches and jewellery on their clients' wish-lists and find out the personal stories behind them. Window cleaner Grant's dad wants to buy him a Cartier watch as a thank you for looking after him. Rebecca asks head of handbags Reece to scour the globe for an exact match to a stolen Prada bag gifted by her late mother. Meanwhile, firefighter Hywell has received a watch from his Grandad. If the team can prove that it's genuine, then Hywell's life is about to change for ever