The return of the documentary in which high-flying executives go undercover to ensure their businesses are fighting fit for the future. This opening episode features Brian Brick, chief executive of high-street clothing retailer Moss Bros. He goes into disguise to blend in with workers on the frontline of his business and is shocked to discover how low morale is amongst them, with some workers so desperate to improve the look of their shop that they are painting it themselves. Brick was the man that came in five years ago and turned this struggling business around, but of what sacrifice to his staff? And can he turn things around once more for his employees?