We miss the Damsen Dene and the complexity of Wayne. Mark from the Grosvenor Hotel just isn't as watchable - and yet he's after getting his second series. It's the start of the summer season back at the Grosvenor Hotel in Torquay. After a long, lean winter, finances are at rock bottom and hotel manager Mark faces the toughest challenge of his life: to stop the doors closing on the business forever... Where would you be without telly jeopardy. In true 'eccentric' style, Mark has come up with a master plan: his self-described three-star, bucket-and-spade hotel is going upmarket, catering to the 'Guardian readers - the people with money'. Cue more madness and mayhem as Mark and his team try to lure in posh guests and keep them happy over another busy summer season.