Never mind The Office, The Call Centre is the real deal. This documentary takes us behind the scenes at the third largest call centre in Swansea. CEO Nev Wilshire is almost like a real life David Brent, and in this first episode he'll be giving us a taste of his rather unorthodox approach to office management. Between helping his employees find love and handing out gifts to the tea lady, Nev sounds like a right David Brent. Y'know, minus the ego, the tunes, and the incredibly awkward dancing...