The presenter meets families and friends of people who died in the Grenfell fire, to gain a greater understanding of the disaster's victims as people and as members of a community that is still recovering. Reggie discovers the stories of a man who ran back into the tower to save his family, a woman who has come to Britain from the Philippines seeking answers concerning her aunt's death, a Syrian man who came to Britain to start a new life after having escaped war in his home country, and one of the 18 children to die in the blaze.