First of a two-part documentary offering an insight into life inside HMP Durham from the perspective of both staff and inmates. Durham is a remand centre that serves courts and prisons in the north east of England and has a weekly traffic of prisoners, from driving offenders and drug addicts to murderers. As a result the staff have to cope with ever-changing demands, pressure on bed space and complex prisoner needs - not to mention mental health issues and drug problems, such as an epidemic of spice, the so-called zombie drug, threatening the prison.