The residents gather on the cobbles for a carol service to remember their friends who lost their lives in the crash. Just as they are in the middle of things, a cab pulls up and out steps Tracy. The bitch is back and starts causing trouble from the start. She tells Steve and Becky that she wants Amy for Christmas and of course, throws a few insults Becky's way. Fiz and John try to stay positive as a chaplain performs a blessing over baby Hope.