Stella's mother Gloria (Sue Johnston joining the cast) arrives in Weatherfield from Spain. She is upset to learn of Karl's affair, and engineers an encounter between him and her daughter. This clearly doesn't go well. Tina falls to pieces when the police inform her of the crash, and she arrives at the hospital to find Tommy has a broken leg which will take up to three months to heal. Things only get worse when the pizza parlour boss delivers devastating news about the van that was written off in the accident. Who's going to pay for that then??? Elsewhere, Michelle and Steve are stunned when Tracy emerges from Ryan's room (again), but Ken suggests a tactic for dealing with the situation (ignore, ignore, igniore), while Eileen and Paul clash over colour schemes.