Forty-three-year-old travel agent and beauty addict Amanda Hughes meets 46-year-old civil servant Debbie Hanson. Amanda has spent £20,000 perfecting her appearance over the years and exercises for two hours a day, seven days a week, in a desperate bid to maintain her looks - even spending eight hours getting ready for a Saturday night. Meanwhile, Debbie was born with a congenital facial disfigurement that left her blind in one eye and severely short-sighted in the other. So Amanda shows Debbie her beauty regime. And then Debbie introduces Amanda to her family and shows Amanda what it is like living with a facial disfigurement. And then they both have to go meet Alicia Douvall.