While we don't operate under the NHS system here, the problems brought up in this documentary are pretty universal. Basically, in Britain's health care system, going to the doctor is covered by the NHS. However, the system is currently under a great deal of strain as millions of pounds is wasted every year on missed appointments, unnecessary call-outs and needless trips to A&E. Reporter Tazeen Ahmad investigates how this service is being overused, from the anxious woman who calls an ambulance twenty times a year, to the young mum who visits her GP for advice. The question is posed if it's time to bring in fees for the public to deter this type of behaviour or could it end up aggravating genuine medical issues?