First of a two-part documentary going behind the scenes of the Corinthia Hotel, a five-star London establishment situated just off Trafalgar Square, where guests can pay up to tens of thousands of pounds a night. Managing director Thomas Kochs is keen to make sure his hotel stays at the top of the game in such a competitive market, so in his pursuit of perfection he curates a new afternoon tea to be taken bear the hotel's magnificent Baccarat chandelier. Meanwhile, the staff welcome guests including Cuba Gooding Jr and Will.i.am.