A deaf woman in the UK is taking legal action against the promoters of Little Mix's most recent UK tour.
Sally Reynolds said that she attended the gig last September in Sussex, with her two friends (also deaf) and their three daughters (who can hear fine). She said that she had requested a sign language interpreter from the concert promoters, LHG Live - but it was rejected numerous times.
Several days before the concert, she applied for a court injunction and LHG Live then agreed to employ an interpreter. However, the interpreter was only present for Little Mix's set and not for the two support acts.
Reynolds told the BBC: “It was very much a disparity of experience compared with everyone else. We only got access to the last act. If you went to a film can you imagine only getting access to the last 20 minutes? We had paid for our tickets like everyone else.”
Now, she has issued legal proceedings against LHG Live for "failure to make reasonable adjustments".
Her solicitor said: "People with sensory impairment actually want to attend musical and sporting events just as anybody else does. The fact that you have a hearing impairment or sight loss doesn’t mean that you don’t want to be at the event.
“It is important that venues and promoters recognise that the legal duties to make reasonable adjustments extend to them.”
A spokesperson for the band, meanwhile, said: "The band welcome all fans to their shows, including those with hearing impairment, and encourage the promoters they work with to make provisions to ensure their fans can enjoy the concert experience.”
