The "Hollywood Beauty Salon" is an intimate beauty parlor that happens to be part of the NHS Germantown Recovery Community, a non-profit mental health program in Philadelphia that is administered by NHS Human Services. Rachel "Hollywood" Carr Timms runs the beauty parlor, where staff and clients alike are all in the process of recovery from some form of mental health issue. By gathering together to get their hair done, share stories, and support one another, they find a way to rebuild their lives. The film is built around preparations for their annual "Hair Recovery Show"--their version of a beauty pageant--and it is this exciting undertaking that allows us to meet the characters and hear their stories.