Watch out Tesco. One man has had enough of the poor quality of your carrots and he's not afraid to let you know.
As a self professed carrot aficionado, Aaron Swift contacted the supermarket chain via Twitter yesterday to lament the quality of the carrot battons he'd purchased from the store.
As some may know I am somewhat a carrot aficionado and it has to be said that these @Tesco batons are the WORST. pic.twitter.com/DhdhKw8dVM
— Aaron (@Aarondswift) July 4, 2016
Boasting an excellent customer service Twitter account, Laura from Tesco was on the case within minutes.
@Aarondswift Hi Aaron, I'm really sorry you don't enjoy our carrots :( Would you mind elaborating on the issue via DM? - Laura
— Tesco (@Tesco) July 4, 2016
Although she may wish that she hadn't...
So @tesco asked me what was wrong with the carrots I just bought. I thought I'd take a representative cross sample. pic.twitter.com/7iQFIreJ4r
— Aaron (@Aarondswift) July 4, 2016
Like a champ, Laura dealt with the situation straight away, offering Aaron a full refund.
@Aarondswift Thanks for getting back to me. I'm really sorry about the poor quality of these carrots. 1/4
— Tesco (@Tesco) July 4, 2016
@Aarondswift I'd like to get you refunded and report this to our suppliers. Please can you DM me the following? 2/4
— Tesco (@Tesco) July 4, 2016
Though we're sure Aaron will be delighted to get his money back, he does feel this is just the beginning of a vicious cycle.
@milpol1 @Retailbarcode @Tesco of course! They're sending me money so I can go buy more and repeat the experiment.
— Aaron (@Aarondswift) July 4, 2016
Via Mashable
